Shipping And Returns

Shipping Policy

Cold Crab works hard to ensure that orders will be produced and delivered to the customer within 6 business days of order. The date of order is the calendar date of order if the order is placed before 6:00pm Central Standard Time and the next business day after the calendar date of order if the order is placed between 6:00pm and 11:59pm Central Standard Time.

This means that a purchase made at 3:00pm Monday, will be delivered by Monday one week after the order. This production time is not guaranteed and is limited in many ways as discussed in the Shipping Policy.

You agree that cold crab will take at least 3 business days to produce your order and that it may take longer than 5 business days as laid out in the Shipping Policy. The Shipping Policy is hereby incorporated by reference. Moreover, you agree that our shipping time frame may depend on your response time to our inquiries regarding your order.

8) Return and Refund Policy

You agree that cold crab guarantees the products it sells are free from manufacturing defects and as such will be good for 30 days after purchase of the product. If the product fails or breaks due to a manufacturing defect during that time, you agree to take a photograph of the failed or broken product and send the photograph or the original failed or broken product to cold crab. Upon receipt of the product or the photograph, cold crab will send a replacement of the product or will issue a refund via the original payment method for the purchase value of the failed or broken product(s).

Changes to Your Order

cold crab provides many opportunities to review, revise and cancel the order process before actually placing your order. cold crab is able to offer its products at the present prices due to the efficiency of allowing the customer to create and modify their own products.

You agree that cold crab can cancel orders upon request, once an order has been placed. A cold crab employee, employer, officer, owner or authorized agent may revise or cancel an order but is not required or obligated to do so.

You agree that you have reviewed your order and that no further additions, corrections or changes need to be made and that your order is final as is